{"id":14267,"date":"2025-09-29T15:06:48","date_gmt":"2025-09-29T12:06:48","guid":{"rendered":"https:\/\/www.art3deco.com\/?page_id=14267"},"modified":"2025-09-30T17:42:32","modified_gmt":"2025-09-30T14:42:32","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/www.art3deco.com\/en\/delivery-information\/","title":{"rendered":"Delivery Information"},"content":{"rendered":"<p>\u00a0<\/p>\n<!-- Delivery Information | Art3Deco -->\n<section lang=\"bg\" style=\"max-width: 980px; margin: 0 auto; line-height: 1.6;\">\n<h1 style=\"margin: .25rem 0 1rem;\">Delivery\u00a0<\/h1>\n<!-- Header Highlights -->\n\ud83d\ude9a\n<strong>Free shipping<\/strong>\nfor orders over \u20ac100 \/ $ \ud83d\udd0e\n<strong>Always with tracking<\/strong>\nThe number is in your account and email.\n<strong>Cash on delivery &amp; receipt<\/strong>\ncash on delivery and office pick-up (BG)\n<strong>Customs\/VAT settled<\/strong>\nUS: duty included \u2022 EU\/UK: VAT included\n<strong>Fast processing<\/strong>\nup to 3 business days\n<!-- TOC --><nav id=\"toc\" style=\"margin: 1rem 0 1.25rem;\" aria-label=\"Contents\"><strong>Contents:<\/strong>\n<ol style=\"margin: .5rem 0 0; padding-left: 1.25rem;\">\n<li><a href=\"#from\">Where do we ship from?<\/a><\/li>\n<li><a href=\"#processing\">Order processing<\/a><\/li>\n<li><a href=\"#methods\">Shipping methods<\/a><\/li>\n<li><a href=\"#times\">Delivery times<\/a><\/li>\n<li><a href=\"#pricing\">Prices and free shipping<\/a><\/li>\n<li><a href=\"#packaging\">Packaging<\/a><\/li>\n<li><a href=\"#cod\">Cash on delivery and personal collection<\/a><\/li>\n<li><a href=\"#duties\">Duties and taxes<\/a><\/li>\n<li><a href=\"#limits\">Restrictions<\/a><\/li>\n<li><a href=\"#address-change\">Change of address<\/a><\/li>\n<li><a href=\"#returns\">Unclaimed\/returned shipments<\/a><\/li>\n<li><a href=\"#lost-damaged\">Damaged\/Lost Shipments<\/a><\/li>\n<li><a href=\"#tracking\">Tracking<\/a><\/li>\n<li><a href=\"#contact\">Contacts<\/a><\/li>\n<li><a href=\"#faq\">FAQ<\/a><\/li>\n<\/ol>\n<\/nav>\n<section id=\"from\">\n<h2>Where do we ship from?<\/h2>\n<p>We ship from <strong>Gorna Oryahovitsa, Bulgaria<\/strong>We ship to Bulgaria, EU, UK, USA\/Canada and the rest of the world (see &quot;Restrictions&quot;).<\/p>\n<\/section>\n<section id=\"processing\">\n<h2>Order processing<\/h2>\n<p>Standard processing\/manufacturing: <strong>3 business days<\/strong>Orders placed after the end of the business day are considered the next business day.<\/p>\n<\/section>\n<section id=\"methods\">\n<h2>Shipping methods<\/h2>\n<ul>\n<li><strong>Bulgaria:<\/strong> Post One, Bulgarian Posts, Econt (to address or office).<\/li>\n<li><strong>International:<\/strong> Post One, Bulgarian Posts; if desired \u2014 <strong>FedEx<\/strong>.<\/li>\n<\/ul>\n<p>All shipments are <strong>with tracking<\/strong>The number is visible in the customer&#039;s profile and\/or is sent to an email upon delivery to a courier.<\/p>\n<\/section>\n<section id=\"times\">\n<h2>Delivery times (excluding processing)<\/h2>\n<table style=\"width: 100%; border-collapse: collapse;\">\n<thead>\n<tr>\n<th style=\"text-align: left; border-bottom: 1px solid #ddd; padding: .5rem;\">Zone<\/th>\n<th style=\"text-align: left; border-bottom: 1px solid #ddd; padding: .5rem;\">Deadline<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\">Bulgaria<\/td>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\"><strong>1\u20133 days<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\">Europe and UK<\/td>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\"><strong>up to 7 working days<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\">USA and Canada<\/td>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\"><strong>up to 20 working days<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\">Rest of the world<\/td>\n<td style=\"padding: .5rem; border-bottom: 1px solid #eee;\"><strong>up to 25 working days<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/section>\n<section id=\"pricing\">\n<h2>Prices and free shipping<\/h2>\n<ul>\n<li>The shipping cost is <strong>automatically calculated at the checkout<\/strong> according to address, weight and size.<\/li>\n<li><strong>Free shipping<\/strong> for orders <strong>over 100 \u20ac \/ $<\/strong>.<\/li>\n<\/ul>\n<\/section>\n<section id=\"packaging\">\n<h2>Packaging<\/h2>\n<p>Posters are sent to <strong>hard tubes<\/strong> or sturdy boxes with appropriate protection. We use <strong>eco\/recyclable materials<\/strong>when possible.<\/p>\n<\/section>\n<section id=\"cod\">\n<h2>Cash on delivery and personal collection (Bulgaria)<\/h2>\n<ul>\n<li><strong>Cash on delivery:<\/strong> yes (via Econt).<\/li>\n<li><strong>Personal receipt:<\/strong> yes, at a courier office.<\/li>\n<\/ul>\n<\/section>\n<section id=\"duties\">\n<h2>Duties and taxes<\/h2>\n<ul>\n<li><strong>USA:<\/strong> The duties are <strong>included at the end of the order<\/strong> and so <strong>paid by us<\/strong>.<\/li>\n<li><strong>Europe and UK:<\/strong> <strong>VAT is included<\/strong> at the end of the order and <strong>paid by us<\/strong>.<\/li>\n<\/ul>\n<\/section>\n<section id=\"limits\">\n<h2>Restrictions<\/h2>\n<p>We do not ship to: <strong>Russia<\/strong> \u0438 <strong>North Korea<\/strong>.<br \/><strong>P.O. Box:<\/strong> allowed (if the local operator supports it).<\/p>\n<\/section>\n<section id=\"address-change\">\n<h2>Change of address<\/h2>\n<p><strong>No<\/strong> is possible after finalizing the order. If there is an error, contact us <em>immediately<\/em>.<\/p>\n<\/section>\n<section id=\"returns\">\n<h2>Unclaimed\/returned shipments<\/h2>\n<p>Resending costs are for <strong>customer account<\/strong>.<\/p>\n<\/section>\n<section id=\"lost-damaged\">\n<h2>Damaged, missing or lost shipments<\/h2>\n<ul>\n<li>In case of damage or missing: send it to us <strong>photos<\/strong> of the product and packaging; we <strong>we will send again at our expense<\/strong>.<\/li>\n<li><strong>Lost shipment<\/strong> is recognized after:\n<ul>\n<li><strong>Europe:<\/strong> 20 days from shipment<\/li>\n<li><strong>USA and rest of the world:<\/strong> 40 days from shipment<\/li>\n<\/ul>\n<\/li>\n<li>At <strong>losing again<\/strong> we carry out <strong>full recovery<\/strong>.<\/li>\n<\/ul>\n<\/section>\n<section id=\"tracking\">\n<h2>Tracking<\/h2>\n<p>Follow the status of the shipment via the tracking number in <a href=\"https:\/\/www.art3deco.com\/en\/my-account\/orders\/\">My orders<\/a> (requires login) and\/or from the submission confirmation email.<\/p>\n<\/section>\n<section id=\"contact\">\n<h2>Delivery contacts<\/h2>\n<p><a href=\"mailto:contact@art3deco.com\">contact@art3deco.com<\/a> \u2022 <a href=\"tel: 359885932585\">+359 885 932 585<\/a><br \/>Monday \u2013 Friday: <strong>09:00 \u2013 18:00<\/strong><\/p>\n<p style=\"font-size: .9em; color: #666;\">Last updated: September 29, 2025<\/p>\n<\/section>\n<hr style=\"margin: 1.25rem 0;\" \/>\n<section id=\"faq\">\n<h2>FAQ<\/h2>\n<details>\n<summary><strong>How long does it take to ship my order?<\/strong><\/summary>\nProcessing is up to <strong>3 business days<\/strong>, after which delivery times according to the zone apply.\n<\/details><details>\n<summary><strong>How do I get my tracking number?<\/strong><\/summary>\nYou will find it in <a href=\"https:\/\/www.art3deco.com\/en\/my-account\/orders\/\">My orders<\/a> and in the email to send.\n<\/details><details>\n<summary><strong>My order is damaged - what should I do?<\/strong><\/summary>\nWrite to us at <a href=\"mailto:contact@art3deco.com\">contact@art3deco.com<\/a> with photos of the packaging and the product; we will resend at our expense.\n<\/details><details>\n<summary><strong>I&#039;m ordering for the USA - will I owe duty?<\/strong><\/summary>\nUS customs duties are included at the end of the order and are paid by us.\n<\/details><details>\n<summary><strong>Do you offer free shipping?<\/strong><\/summary>\nYes, for orders over <strong>\u20ac100 \/ $<\/strong>.\n<\/details><\/section>\n<!-- (Optional) FAQ \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438\u0440\u0430\u043d\u0438 \u0434\u0430\u043d\u043d\u0438 \u0437\u0430 SEO --> <\/section>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Delivery \ud83d\ude9a Free shipping for orders over \u20ac100 \/ $ \ud83d\udd0e Always with tracking number in your profile and email \ud83d\udcb3 Cash on delivery &amp; pick up cash on delivery and pick up from office (BG) \ud83e\uddfe Customs\/\u0414\u0414\u0421 arranged USA: customs included \u2022 EU\/UK: \u0414\u0414\u0421 included \u23f1\ufe0f Fast processing up to 3 business days Contents: Where [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"single.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-14267","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_archive_thumbnail":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"art3deco","author_link":"https:\/\/www.art3deco.com\/en\/author\/art3deco\/"},"uagb_comment_info":0,"uagb_excerpt":"\u00a0 \u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430\u00a0 \ud83d\ude9a \u0411\u0435\u0437\u043f\u043b\u0430\u0442\u043d\u0430 \u0434\u043e\u0441\u0442\u0430\u0432\u043a\u0430 \u0437\u0430 \u043f\u043e\u0440\u044a\u0447\u043a\u0438 \u043d\u0430\u0434 100 \u20ac \/ $ \ud83d\udd0e \u0412\u0438\u043d\u0430\u0433\u0438 \u0441 \u043f\u0440\u043e\u0441\u043b\u0435\u0434\u044f\u0432\u0430\u043d\u0435 \u043d\u043e\u043c\u0435\u0440\u044a\u0442 \u0435 \u0432 \u043f\u0440\u043e\u0444\u0438\u043b\u0430 \u0432\u0438 \u0438 \u043d\u0430 \u0438\u043c\u0435\u0439\u043b \ud83d\udcb3 \u041d\u0430\u043b\u043e\u0436\u0435\u043d \u043f\u043b\u0430\u0442\u0435\u0436 &amp; \u043f\u043e\u043b\u0443\u0447\u0430\u0432\u0430\u043d\u0435 \u043d\u0430\u043b\u043e\u0436\u0435\u043d \u043f\u043b\u0430\u0442\u0435\u0436 \u0438 \u0432\u0437\u0435\u043c\u0430\u043d\u0435 \u043e\u0442 \u043e\u0444\u0438\u0441 (BG) \ud83e\uddfe \u041c\u0438\u0442\u0430\/\u0414\u0414\u0421 \u0443\u0440\u0435\u0434\u0435\u043d\u0438 \u0421\u0410\u0429: \u043c\u0438\u0442\u043e \u0432\u043a\u043b\u044e\u0447\u0435\u043d\u043e \u2022 \u0415\u0421\/UK: \u0414\u0414\u0421 \u0432\u043a\u043b\u044e\u0447\u0435\u043d\u043e \u23f1\ufe0f \u0411\u044a\u0440\u0437\u0430 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0430 \u0434\u043e 3 \u0440\u0430\u0431\u043e\u0442\u043d\u0438 \u0434\u043d\u0438 \u0421\u044a\u0434\u044a\u0440\u0436\u0430\u043d\u0438\u0435: \u041e\u0442\u043a\u044a\u0434\u0435&hellip;","_links":{"self":[{"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/pages\/14267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/comments?post=14267"}],"version-history":[{"count":0,"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/pages\/14267\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.art3deco.com\/en\/wp-json\/wp\/v2\/media?parent=14267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}